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JP Agent Tracking Bridge (docs) - Troubleshooting


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Troubleshooting

The Agent Cannot Connect

  • Check that Start Tagging is active.
  • Generate a new Agent Connection if the previous session has been revoked.
  • Check that the AI agent is using the current connection information.
  • Check that the website REST/API endpoints are accessible.
  • Check firewall, security plugin and server rules if requests are blocked.

The Connection Returns 410

Current versions use a two-step bootstrap flow so normal link previews should not consume the connection credential.

If a 410 response still occurs:

  • Press Stop Tagging.
  • Press Start Tagging again.
  • Use the newly generated connection.
  • Make sure the plugin and agent tooling are up to date.
Google Connection Problems
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