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Attribute filters not clickable.

Attribute filters not clickable. was created by webjongens

Posted 6 months 2 weeks ago #991
www.fleev.nl/webshop/items?c=3-keuken&start=15

I know not all attributes are uniformly added but how could it be that the filters on attribute are not clickable?
Last Edit:5 months 2 weeks ago by webjongens
Last edit: 5 months 2 weeks ago by webjongens.

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Replied by JProStudio on topic Attribute filters not clickable.

Posted 6 months 2 hours ago #994
We apologize for not understanding your issue properly. To help us serve you better, could you please share the detailed screenshots? Thank you
For urgent help please create a support ticket extensions.joomlapro.com/support/tickets
by JProStudio

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Replied by webjongens on topic Attribute filters not clickable.

Posted 5 months 3 weeks ago #998
Hi Jpro,

If you look on the right side you can see category filters are working but scroll down to attribute filters like "Inhoud", "kleur" and "materiaal" you can notice these are not selectable, all checkboxes of these filters are disabled.

I've made a non-yootheme version;
www.fleev.nl/webshop-test

But the problem insists there as well. I assume this means in it unrelated to PCuikit but perhaps you have an idea what the cause could be.



[img
Last Edit:5 months 3 weeks ago by webjongens
Last edit: 5 months 3 weeks ago by webjongens.

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Replied by JProStudio on topic Attribute filters not clickable.

Posted 5 months 3 weeks ago #999
Kindly share the admin credentials of the referenced site so that we can check and give you a better solution. Thank you
For urgent help please create a support ticket extensions.joomlapro.com/support/tickets
by JProStudio

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Replied by webjongens on topic Attribute filters not clickable.

Posted 5 months 2 weeks ago #1002
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Last Edit:5 months 2 weeks ago by webjongens
Last edit: 5 months 2 weeks ago by webjongens.

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Replied by webjongens on topic Attribute filters not clickable.

Posted 5 months 2 weeks ago #1003
I noticed turning off PCuikit - Phoca Cart YOOtheme Pro extension, obviously breaks the template, but does make the checkboxes work again.
by webjongens

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Replied by JProStudio on topic Attribute filters not clickable.

Posted 5 months 2 weeks ago #1004
Thanks for sharing the site admin credentials but the htaccess firewall protection needs more authentication. We have replicate the same in our testing environment and updated the code related to attribute filter in our plugin override files. Also updated in the package file, so kindly check after install the latest package file. Thank you
For urgent help please create a support ticket extensions.joomlapro.com/support/tickets
by JProStudio

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Replied by webjongens on topic Attribute filters not clickable.

Posted 4 months 2 weeks ago #1009
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by webjongens

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Replied by JProStudio on topic Attribute filters not clickable.

Posted 4 months 2 weeks ago #1010
We have updated the package file with the fixes , so kindly check after install the latest package file. Thank you
For urgent help please create a support ticket extensions.joomlapro.com/support/tickets
by JProStudio

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Replied by webjongens on topic Attribute filters not clickable.

Posted 4 months 1 week ago #1017
Where can I find the files you are mentioning? Is there a place to find this bugfix?
by webjongens

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Replied by JProStudio on topic Attribute filters not clickable.

Posted 4 months 1 week ago #1019
Yes we have fixed the bugs in the latest package file so kindly check after install the latest one with the same version number. Thank you
For urgent help please create a support ticket extensions.joomlapro.com/support/tickets
by JProStudio

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Replied by webjongens on topic Attribute filters not clickable.

Posted 4 months 1 week ago #1022
To apply this bugfix we need to renew our subscription or is this a fix that is available without renewing at this point in time?
by webjongens

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Replied by JProStudio on topic Attribute filters not clickable.

Posted 4 months 6 days ago #1025
We’ve released a new version compatible with Joomla 6 also, which includes additional features and several important fixes to the plugin. To continue receiving the latest updates and improvements, we kindly request you to renew your product subscription. Thank you
For urgent help please create a support ticket extensions.joomlapro.com/support/tickets
by JProStudio

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Replied by webjongens on topic Attribute filters not clickable.

Posted 3 months 2 weeks ago #1048
I've updated PCUikit, now checkboxes are clickable but they don't have any effect. (I think I also sent an email about this).

www.fleev.nl/webshop/items?c=1-badkamer

Best way to test this is to use the filter "Kleur" which contains different colors which are set for the different variants of the "Monaco prullenbak".
by webjongens

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Replied by JProStudio on topic Attribute filters not clickable.

Posted 3 months 2 weeks ago #1050
Hi,We’ve double-checked the issue again, and everything is working properly on our test site ( woolberry.norin.media/phoca-cart ) as well as on our localhost setup.Could you please create a support ticket and share your site access details, including FTP credentials? That way we can directly check and debug the issue on your server.Thanks,
JProStudio
For urgent help please create a support ticket extensions.joomlapro.com/support/tickets
by JProStudio

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