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JP CS Data Query - Troubleshooting


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Troubleshooting

JP CS DataQuery does not appear in Dynamic Content

  • Confirm that System - JP CS DataQuery is installed and enabled.
  • Confirm that you are configuring Dynamic Content inside YOOtheme Pro.
  • Look under Custom -> JPro Studio -> JP CS DataQuery.
  • Clear Joomla and YOOtheme Pro caches before testing again.

The required database table does not appear

  • Confirm that the table exists in the Joomla database.
  • Reload the YOOtheme Pro Customizer.
  • Search using the clean table name without the Joomla database prefix.

Joined data is empty

  • Confirm that the correct Join Table has been selected.
  • Verify the Main Table Column and matching Right Column.
  • Confirm that both columns contain matching relationship values.
  • For Left Join 2, verify that the correct Join 2 Source Table is selected.

Expected fields do not appear in YOOtheme Pro

  • Confirm that the correct Main Table is selected.
  • Confirm that the required Join table is enabled.
  • Reload the Dynamic Content configuration after changing tables.
  • Look for table-prefixed fields such as content_title, categories_title, or users_name.
  • Check whether one of the standard compatibility fields can be used instead.

Only a limited number of records are displayed

  • Check the Quantity / Limit setting.
  • Increase the limit when more records should be available.
  • Check the Start / Offset value.
  • When using JP CS Global Pagination, ensure the DataQuery limit is large enough for the complete dataset you want to paginate.
Best Practices
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